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Buyers Protection

Shop confidently with buyer protection

A MEMBER-ONLY BENEFIT

Secure shopping that you can trust

Welcome to the enhanced shopping experience with Luminus Financial's MEMBER CARD® debit card! When you use our debit card for your purchases, you're not just buying—you're investing in peace of mind. Explore the comprehensive benefits of our Buyer Protection Insurance and Extended Warranty programs below.

Simple and transparent

Purchase protection
Shop with confidence knowing that purchases made with your MEMBER CARD® debit card are covered in case of damage or loss.
Extended warranty coverage
Double the warranty period of items purchased with your MEMBER CARD® debit card as long as the manufacturer’s warranty is valid in Canada for five years or less.

Member-only benefit features

  • Buyer protection coverage is a full 120 days from the date of purchase. 

  • Personal and home-based business purchases are protected. 

  • Coverage is up to $60,000 lifetime. 

  • Gifts are included. 

  • Any credit union debit card holder is covered, not just Canadian residents. 

  • Includes worldwide purchases, not just Canadian purchases. 

  • Purchases made with a cheque drawn on your insured account are also protected. 

  • Purchasing with a cheque? No problem! As long as the cheque is drawn on your insured account, you receive the same protection for your purchase. 

  • Valid claims will be satisfied either by replacing the stolen or damaged item or by a cash payment in an amount that does not exceed the total purchase price. 

  • DOWNLOAD Buyer Protection & Extended Warranty Certificate

Many types of purchases are protected. Members have been reimbursed for items such as: jewelry, sunglasses, golf clubs, clothing, computer equipment, video games, cell phones, cameras, furniture, appliances, iPads, trampolines, toys, and more. Examples of items not covered: cash, traveller's cheques, motorized vehicles, items intended for commercial purposes, animals, living plants, food and other perishables; also, sporting items lost or damaged through the normal course of use.

Member news & articles

Dec 2 Luminus Blog

How to Stretch Your Budget for the Holidays 

Shopping for the holidays doesn’t have to be overwhelming for you and your wallet! Before you get snowed-in by holiday spending, check out our holiday budgeting tips for maintaining a…
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Canada Post Service Interruption

Due to the ongoing Canada Post strike, many Canadians are experiencing delays in receiving their mail, including important financial documents like member statements. While we are unable to influence the…
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Understanding High-Ratio Mortgages: 

Buy Your Home Sooner with a Smaller Down Payment Becoming a homeowner is a major milestone, but saving up for that big down payment can feel overwhelming, especially with the…
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